PLATFORM

The eatsa Platform

 

An end-to-end technology suite for restaurants that integrates the entire process from digital ordering channels to fulfillment to pickup. 

 

Order

 

Empower customers with a self-serve, digital ordering experience and frictionless service across all ordering channels.

 
 

 
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Fulfill

 

Simplify operations, optimize labor, and increase order throughput with fully integrated and instrumented Back of House tools.

 
 

 
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Pickup

 

More efficient service for operators and a seamless and engaging pickup experience for customers and delivery service providers.

 
 
ORDER
 

Order

Empower customers with a fully self-serve, digital ordering experience and frictionless service across all ordering channels.

 

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Mobile Applications

Drive higher visit frequency and put your brand first with beautifully tailored mobile ordering apps

Customers are able to create and manage their accounts, add payment methods, browse the menu, and place orders

Kiosks

Multiple kiosks create shorter lines, driving higher order throughput with zero additional labor

Putting customers in control results in consistently higher average tickets compared to a typical cashier experience

Every customer is treated like a regular with our intuitive and personalized ordering flow

Frees up Front of House team members’ time to allow for greater focus on customer hospitality and engagement

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Digital Signage

Engage customers with dynamic digital menu and marketing boards

All digital content can be configured and deployed remotely, instantly updating in-store

Reduces turnaround times to minutes instead of days or weeks, and eliminates the costs of printing and shipping printed marketing materials

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Omnichannel intelligent queue software

Integrates multiple order channels into your Back of House system - including in-store kiosk and POS, mobile, third-party delivery and web. Thereby eliminating the need for tedious manual queue handling from multiple third-party delivery tablets

The queueing algorithm understands individual store’s throughput for optimized fulfillment and accurate order availability times

Third-party Delivery System Integrations

Seamlessly adds new revenue channels by removing the headache and chaos of third-party delivery operations

Orders are automatically added into your Back of House system without manual entry

Eliminates driver confusion on when and where to pick up orders

 
FULFILL
 
 

Fulfill

Simplify operations, optimize labor and increase order throughput with fully integrated and instrumented Back of House tools.

 
 

Fully integrated & instrumented back of house operation tools

Order Workflow
An intuitive system that orchestrates the tasks for every role in the kitchen, helping to provide quicker service to customers

Order Fulfillment Viewer
Distinct views provide focused functionality for a users specific role, simplifying the fulfillment process

Back of House Dashboards
Access to sophisticated real-time data to analyze throughput, speed of service, and inventory optimization by store and station.

In-store Customer Support Tools

Empower restaurant associates with an informed pulse on what’s happening in-store, facilitating proactive support and high-touch customer engagement

Intuitive and tailored views enable fast resolution of common customer pain-points

 

 
PICKUP
 
 

Pickup

More efficient service for operators and a seamless and engaging pickup experience for customers and delivery service providers.

 
 

 

Pickup System

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Cubby Pickup System

Customers are amazed and delighted by the sleek and high-tech self-serve pickup portals
Touchscreen access ensures the right customer gets the right order

Spotlight Pickup System

Easy installation and flexible material customizations allow the system to fit into existing restaurant layouts
Modular design allows for multiple configurations to fit your brand

 

Benefits

Simplify and streamline both customer and back of house pickup processes

Integrated into third party delivery and point of sale systems to seamlessly display orders from any channel

Enable multiple customers to be served simultaneously, alleviating overcrowding and bottlenecks often caused by mobile ordering or third party delivery 

Create a guided and personalized experience for every customer, with customizable animations that enhance your brand

 

 

The system includes

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Digital Status Board

Update customers and delivery drivers when their food is ready and guide them to their pickup location

Displays double as functional wayfinding, while also delivering engaging marketing messaging

Pickup Location Manager

Intuitive software makes it easy to orchestrate orders and manage pickup locations.

 

 

Ready to revolutionize your restaurant?